PN
Precious N
1 reviews | Active since Mar 2026
22 May 2026, 10:03
Refusal to pay back deposit
Worst after sales service. We hired a car for over 60days, when we returned the car they sent an email advising that our deposit will be paid back in 7-10 working days. It has been over 10days and l had to call them only to be told they need my banking details which was never communicated. After doing that l now cannot get through to a consultant ot manager they are all busy with customers.
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Replies (2)
Woodford Car Hire's replyOfficial
22 May 2026, 13:00Dear Precious
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team
Woodford Car Hire's reply22 May 2026, 13:00
Official
Dear Precious
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team
PN
Precious N's updateReviewer Update
04 Jun 2026, 12:20And we are now in June and l still have not received my refund. Think this needs to be a matter for the court now. Woodford care hire are ****mers who ***** people's money, if you hire a care from them you will never receive your deposit.
PN
Precious N's update04 Jun 2026, 12:20
Reviewer Update
And we are now in June and l still have not received my refund. Think this needs to be a matter for the court now. Woodford care hire are ****mers who ***** people's money, if you hire a care from them you will never receive your deposit.