TP
Thobile P

1 reviews | Active since Mar 2024

23 Dec 2025, 14:26

Refund not paid

Ref WWWGP01C523 been waiting for my refund. Car returned 13 December. Also there is another refund outstanding from 14 November. Bank is charging interest daily on the money sitting in Woodfords account.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply05 Jan 2026, 09:56
Official
Dear Thobile 

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2026 Team