AB
Augustine B
1 reviews | Active since Aug 2023
04 Nov 2025, 10:24
REFUND
DO NOT HIRE A CAR WITH THIS CAMPANY.
THEY WERE QUICK AND IT WAS EASY FOR THEM TO DEDUCT MONEY FROM MY CREDIT CARD, NOW ITS AN ISSUE TO REFUND MY DEPOSIT😒. THEY ARE TELLING ME TO CALL MY BANK AND SORT IT OUT WITH THEM, I CALLED MY PRIVATE BANKER WHO HAS CONFIRM THAT THERES NO MONEY PENDING FROM WOODFORD, ITS THE I DONT CARE ATTITUDE THATS MOST ANNOYING. THERE WERE CALLING ACUSING US OF SPEEDING WHEN WE WERE NOT, THIS WAS AN EXCUSE TO DEDUCT 5K FROM THE DEPOSIT JUST FOR THAT SAYING ITS POLICY. THEIR SAME POLICY STATE THAT DEPOSIT WILL BE REFUNDED 10 T0 14 DAYS AFTER RETURNING THE CAR, ITS MORE THAN 14 DAYS AND NO REFUND..... TO I NEED MY MONEY.
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Woodford Car Hire's replyOfficial
04 Nov 2025, 12:54Dear Augustine
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply04 Nov 2025, 12:54
Official
Dear Augustine
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team