NK
Neo K
1 reviews | Active since Mar 2022
16 May 2024, 06:01
Read reviews before using Woodford!
Requested a refund on the 25th of April since I didn’t use their services due to no “credit card”..still waiting for my refund until today! The email said I should wait for 14 working days..it’s been waaaay passed!
I didn’t use your services, what are you keeping my money for???? I wish people could see these reviews before trusting Woodford..I wish I had!!
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Replies (3)0
Replies (3)
Woodford Car Hire's replyOfficial
16 May 2024, 07:03Dear Neo
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply16 May 2024, 07:03
Official
Dear Neo
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
NK
Neo K's updateReviewer Update
16 May 2024, 11:14WWGP004CEC
WOODFORD DO BETTER!!!
Since 25th April and it’s only today they are telling me that my refund is being processed on the 16th of May..after I wrote a review on HelloPeter. We are really a joke to you guys!
How is it that a refund is only processed today??!! After a back and forth between emails and you are telling me that it’s only being processed!!!
WOODFORD DO BETTER!!!
Since 25th April and it’s only today they are telling me that my refund is being processed on the 16th of May..after I wrote a review on HelloPeter. We are really a joke to you guys!
How is it that a refund is only processed today??!! After a back and forth between emails and you are telling me that it’s only being processed!!!
NK
Neo K's update16 May 2024, 11:14
Reviewer Update
WWGP004CEC
WOODFORD DO BETTER!!!
Since 25th April and it’s only today they are telling me that my refund is being processed on the 16th of May..after I wrote a review on HelloPeter. We are really a joke to you guys!
How is it that a refund is only processed today??!! After a back and forth between emails and you are telling me that it’s only being processed!!!
WOODFORD DO BETTER!!!
Since 25th April and it’s only today they are telling me that my refund is being processed on the 16th of May..after I wrote a review on HelloPeter. We are really a joke to you guys!
How is it that a refund is only processed today??!! After a back and forth between emails and you are telling me that it’s only being processed!!!
Woodford Car Hire's replyOfficial
16 May 2024, 12:02Thank you for your valued feedback,
I do apologize for the inconveniences caused.
As per company policies (terms & conditions ),kindly be advised cancellation refunds can take up to 14 working days.
Thank you for your support and most importantly your patience.
Enjoy the rest of your day
I do apologize for the inconveniences caused.
As per company policies (terms & conditions ),kindly be advised cancellation refunds can take up to 14 working days.
Thank you for your support and most importantly your patience.
Enjoy the rest of your day
Woodford Car Hire's reply16 May 2024, 12:02
Official
Thank you for your valued feedback,
I do apologize for the inconveniences caused.
As per company policies (terms & conditions ),kindly be advised cancellation refunds can take up to 14 working days.
Thank you for your support and most importantly your patience.
Enjoy the rest of your day
I do apologize for the inconveniences caused.
As per company policies (terms & conditions ),kindly be advised cancellation refunds can take up to 14 working days.
Thank you for your support and most importantly your patience.
Enjoy the rest of your day