kN
kenny N

1 reviews | Active since Sept 2016

21 Jul 2025, 10:56

Process refunds quicker than 14 days

They need to process refunds quicker than 14 days to retain a 5 star rating, especially when it's a cancellation and the vehicle was paid upfront but not used.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply21 Jul 2025, 11:04
Official
Dear Kenny

Thank you for your positive feedback and for taking the time to post this review. 

We are delighted that we are able to service your requests in excellence as this is what we pride ourselves on.  

Thank you for your business and loyalty, you are a valued customer of the Woodford Group. 

We wish you many safe journeys with us.

Yours sincerely.

Abigail Mentor
The Woodford Group
Vision 2025 Team