PG
Poovern G

1 reviews | Active since Nov 2010

10 Dec 2024, 12:19

Premium price for a sub standard vehicle

I arrived on time at the Sandton branch. My pick up time was scheduled for 7AM. I had to wait for the car to be washed. The car was terrible. It had a bad odor and the car was dusty on the inside. The car also had a knocking sound every time I took off from a standstill. Not worth the rental price

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply11 Dec 2024, 07:27
Official
Dear Poovern

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team