TIDGSHE
The I Do Guy SA Henna Erasmus

1 reviews | Active since Jan 2023

11 Sept 2023, 11:17

Preferred Car Hire Service

Overall Woodford Car Hire is brilliant at what they do. The service is proficient, easy, hassle-free.

I will recommend them to anyone!

I have been making use of Woodford for many years now. They are my preferred Car Hire service.

Happy km's

0
Replies (8)
Woodford Car Hire
Woodford Car Hire's reply11 Sept 2023, 13:12
Official
Dear Pastor Henna

Thank you for your feedback, We’re so happy to hear that you were satisfied with our services.
 
We work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs.
 
 We hope you’ll continue to use our services in the future and that you’ll recommend us to your friends and family. Thank you again for your feedback. 

We appreciate your business and hope to serve you again in the future.

Yours sincerely.

Tracy David
The Woodford Group
Vison 2023 Team
TIDGSHE
The I Do Guy SA Henna Erasmus's update11 Sept 2023, 13:19
Reviewer Update
Dear Woodford Group,

Thank you for your quick response and affirming words. It provides great comfort a a regular customer.

This weekend I am flying out again to Johannesburg and making use of a Woodford rental again!

Why? Because you provide the BEST service I experienced for years now.

A loyal and satisfied customer!

The "I Do" Guy SA,
Henna Erasmus
Woodford Car Hire
Woodford Car Hire's reply11 Sept 2023, 13:46
Official
Dear Henna

Thank you so much for this beautiful review.

We look forward to seeing you.

Safe Travels 

We appreciate your business and hope to serve you again in the future.

Yours sincerely.
Kayla Marriott
The Woodford Group
Vison 2023 Team


TIDGSHE
The I Do Guy SA Henna Erasmus's update11 Sept 2023, 14:07
Reviewer Update
Dear Kayla,

You are most welcome.

As we are speaking, I am booking for the 15th again, this Friday coming. Do you have a better discount for me as regular customer?

Looking forward to hearing from you.

"I Do: greetings,

The "I Do" Guy Sa
#pastorh
Wedding Ceremonies to say "I Do" within the borders of South Africa

Woodford Car Hire
Woodford Car Hire's reply11 Sept 2023, 14:25
Official
Dear Henna

Thank you for your valued feedback.

Reservations will be in contact with you.

We appreciate your business and hope to serve you again in the future.

Yours sincerely.
Kayla Marriott
The Woodford Group
Vison 2023 Team
TIDGSHE
The I Do Guy SA Henna Erasmus's update11 Sept 2023, 14:38
Reviewer Update
Dear Kayla,

It is only my pleasure. :-)

Looking forward to hear from Reservations.

Happy to be a satisfied customer.

I will provide feedback from Reservations contact as you mentioned them.

The "I Do" Guy Sa
#pastorh
Wedding Ceremonies to say "I Do" within the borders of South Africa
Woodford Car Hire
Woodford Car Hire's reply11 Sept 2023, 14:58
Official
Absolutely no problem, it’s only a pleasure . 

Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.

Thank you for your support and patience.

 Have a great day further 

Yours sincerely.
Kayla Marriott
The Woodford Group
Vison 2023 Team
TIDGSHE
The I Do Guy SA Henna Erasmus's update11 Sept 2023, 15:57
Reviewer Update
Good day Kayla,

Unfortunately I do not have any response from reservations for Friday 15 Sep. I am trying to plan my trip and finalise it by end of business day.

Secondly, due to no reply, follow up or telephone call from reservations. I contacted the Johannesburg office for urgent assistance. I spoke to a consultant that referred my request to a manager.

Here is the manager's reply:
From: Tafadzwa Kambewa <***>
Sent: Monday, September 11, 2023 3:01 PM
To: Woodford - Online Reservations <***>
Subject: RE: PASTOR REQUESTING A DISCOUNT #***
Hi Zinhle
Client already has a 5% discount.
We wont be able to offer another discount.

As a regular and frequent customer, I do find it annoying....because any other part get a 5% discount, what about your more regular and frequent customers?

Would you please be so kind to explain the reasoning behind all of this.

Thank you

Dissatisfied client