Poor service Woodford CarHire.

On the 23/01/2020 we collect a car from Woodford Car Hire at Cape Town International airport. We had this arranged in the UK by Affordable car hire. Voucher No. ACH- 2-300487-431. They were paid 198.00 pounds for the hire.

At the airport we had to pay a deposit of R4000.00. They then told us we were up graded to an automatic, what a joke a Renault Quid. We had also registered 2 drivers through Affordable care hire and this was confirmed, however Woodford said only 1 driver was registered. Still not a major issue. When we returned the car we had exceeded our kilometres by 502km, we were how ever prepared to pay and subsequently did. They took R3,330.73 from the deposit, the car had already been paid for in the UK 198.00 pounds. Out of a deposit of R4,086.29 they claim our refund is R755.56 They have charged us again for the car hire and now refuse to correspond and even have not returned the R755.56. We have sent emails, tried contacting via telephone but getting nowhere. Cant speak to anyone to sort this out.