mR
mohammed R

1 reviews | Active since May 2015

30 Jan 2026, 10:40

Poor service unprofessional

I had to wait a long time to get my car finally somebody helped .I was advised to go to the shed and the guy will direct me to the car as he did not know which bay it was . On arrival at the car park office they ignored me first and the guy that helped me forgot his name Indian guy . H told me all the Fortuners are up.there just search with the remote for the car. He did not come with me neither did he do an inspection. I took an inspection myself . I hire cars every month this was the most unprofessional service I received. Never again

0
Replies (5)
Woodford Car Hire
Woodford Car Hire's reply30 Jan 2026, 15:10
Official
Dear Mohammed 

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2026 Team 
mR
mohammed R's update30 Jan 2026, 16:19
Reviewer Update
No e mail visible
Woodford Car Hire
Woodford Car Hire's reply31 Jan 2026, 07:57
Official
 Dear Mohammed

Thank you for your positive feedback and for taking the time to post this review. 

We are delighted that we are able to service your requests in excellence as this is what we pride ourselves on.  

Thank you for your business and loyalty, you are a valued customer of the Woodford Group. 

We wish you many safe journeys with us.

Yours sincerely.

Magdalene Cornelius
The Woodford Group
Vision 2026 Team 
mR
mohammed R's update31 Jan 2026, 14:03
Reviewer Update
What **** are you talking about your service was **** and jow you say thank you. For good review. I review your services as terrible and useless .the worst car hire company and trying **** responses ti make uiurself look good you are useless
mR
mohammed R's update31 Jan 2026, 14:03
Reviewer Update
Your service is terrible and pathetic and after sakes is even more pathetic.