MS
Monamudi S
1 reviews | Active since Sept 2022
17 Sept 2022, 18:34
Poor service
Booked a car on Friday morning, drove it for +- 120km then parked it. The following day (Saturday) I drove it for +-3km parked. It never started again. They insisted that it's a battery it only needs a jumpstart, technician came the car still didn't start (on a Sunday). A consulted from emergency line promised to communicate with Hatfield manager to make arrangements for me, that didn't materialised.
Monday I personally went to the Hatfield branch, I then decided to cancel my booking the same day late in the afternoon after the failed the whole day to arrange an alternative car for me.
The car in question was a Toyota Urban Cruiser.
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Replies (2)0
Replies (2)
Woodford Car Hire's replyOfficial
19 Sept 2022, 07:16Dear Monamudi
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear, please contact my customer care team at *** for them to investigate this further and resolve this for you.
Yours Sincerely Shaylene HillWoodford Car Hire Vision 2022 Team
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear, please contact my customer care team at *** for them to investigate this further and resolve this for you.
Yours Sincerely Shaylene HillWoodford Car Hire Vision 2022 Team
Woodford Car Hire's reply19 Sept 2022, 07:16
Official
Dear Monamudi
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear, please contact my customer care team at *** for them to investigate this further and resolve this for you.
Yours Sincerely Shaylene HillWoodford Car Hire Vision 2022 Team
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear, please contact my customer care team at *** for them to investigate this further and resolve this for you.
Yours Sincerely Shaylene HillWoodford Car Hire Vision 2022 Team
Woodford Car Hire's replyOfficial
19 Sept 2022, 07:17Dear Monamudi
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear, please could you kindly share your experience via email on *** for this to be addressed this further.
Yours Sincerely Kayla Marriott Woodford Car Hire Vision 2022 Team
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear, please could you kindly share your experience via email on *** for this to be addressed this further.
Yours Sincerely Kayla Marriott Woodford Car Hire Vision 2022 Team
Woodford Car Hire's reply19 Sept 2022, 07:17
Official
Dear Monamudi
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear, please could you kindly share your experience via email on *** for this to be addressed this further.
Yours Sincerely Kayla Marriott Woodford Car Hire Vision 2022 Team
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear, please could you kindly share your experience via email on *** for this to be addressed this further.
Yours Sincerely Kayla Marriott Woodford Car Hire Vision 2022 Team