POOR SERVICE.BAD COMMUNICATION.NO CUSTOMER SATISFA

I GOT TO WOODFORD. EVERYTHING WAS PAID FOR SO THE GUY PROCESSED EVERYTHING AND GAVE ME THE PAPERWORK. ON SEEING THE CAR AT THE PARKING LOT, THE EGISTRATION WAS DIFFERENT FROM THE VEHICLE REGISTRATION THAT WAS PRINTED IN THE PAPERS. AND THAT VEHILE WHICH WAS SUPPOSED TO BE GIVEN TO ME WAS BEING TAKEN BY ANOTHER COUPLE AND THE VEHICLE I WAS PRESENTED WITH HAD LOTS OF SCRATCHES. I HOWEVER DID NOT OBJECT BUT ASKED THE GUY WHAT HAPPENS AS MY PAPERS DONT HAVE THE CORRECT VEHICLE REGISTATION NUMBER. HE ASSURED ME IT WILL BE SORTED OUT. AFTER I LEFT WITH THE CAR AND REACHED MY DESTINATION I FOUND THE BACK DOORS DO NOT LOCK, I WAS NOT INFORMED ABOUT THIS. ON RETURNING THE CAR THE GUY AT RETURNS WAS ADAMANT I GO TO THE MAIN OFFICE TO SORT OUT THE PAPERS AS MY VEHICLE REGISTRATION WAS DIFFERENT. BEING UPSET I REFUSED. THE GUY THEN ONLY PROCEEDED AND DID EVERYTHING HIMSELF.