GO
Gary O

1 reviews | Active since Dec 2016

14 Oct 2020, 07:28

Poor Service

booked a hired car only to get to JHB airport and be told no more cars left Waited 1 Hour before they managed to find what I needed Rude staff member on duty said it is what it is Never had any form of feedback once I laid a complaint afterwards

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply14 Oct 2020, 08:58
Official
Dear Gary
 
 Thank you for your feedback. 

I do apologise we were unable to accomodate you at the time
 
 We will be using this as a learning tool to improve in every
aspect of our business and 
 
 Thank you for the continuous support you have given to us. 
 
 Please stay safe during these uncertain times we are faced
with. 
 
 Yours Sincerely 
 Samantha 
 WoodFord Group