1 reviews | Active since Jul 2012
Poor service
I have rented a car from Woodford Care hire from 11 Feb- 18 Feb from Cape Town international through carhire.com (*** ref#). When I arrived there I was told that they do not accept debit cards and that i need to transfer the funds via carhire.com to another car hire place. The cars that were available were SUV's and mini vans which I didn't want. And the Woodford agent was not very helpful in assisting me. I then contacted carhire.com. They assured me they will refund me as soon as Woodford repay their money. Up to-date which is a month later no refunds were received. According to carhire.com Woodford is bot getting back to them. I will give the same review to them as this is really an eye opener and I will never make use of their services again.
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team