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Andries andries.breytenbach

1 reviews | Active since Oct 2022

20 Oct 2023, 05:06

Poor Customer Care Service

My Holding Deposit was not refunded after 2 weeks of returning the Vehicle, result is my company Credit Card got blocked and I can no longer Travel, Woodford needs to manage their business better after returning of the vehicle. Unfortunately, the I will not make use of them again for future Company Travel.

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Replies (3)
Woodford Car Hire
Woodford Car Hire's reply20 Oct 2023, 07:52
Official
Dear Andries
 
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
 
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
 
You may email us on *** 
 
Thank you for your support.

Yours sincerely

Abigail Mentor
The Woodford Group
Vision 2023 Team
Woodford Car Hire
Woodford Car Hire's reply20 Oct 2023, 09:50
Official
Dear Andries

Sorry here is the e-mail address

 *** 
Woodford Car Hire
Woodford Car Hire's reply20 Oct 2023, 10:07
Official
Dear Andries

Okay no problem will do