FA
Faatima A

1 reviews | Active since Jun 2015

17 Jun 2015, 08:24

Pleased with Services Rendered

I've always been hesitant to hire a car and therefore decided to overcome my fear.<br> <br> Upon comparing prices I found that Woodford was the cheapest at the time due to a 40% discount that was being advertised. Thus I went ahead and booked via the website. The booking process was simple and Woodford timeously issued me with the required documents and reminders. <br> <br> The process to pick up the car was speedy and after giving a few details I was assisted with loading my baggage into the car. Car inspections were thorough but quick and the person assisting me kindly answered any questions that I had. Returning the car was just as easy and I received my deposit within a day.<br> <br> Overall I was pleased with the service from beginning to end. All the staff were friendly and the website and processes were customer friendly and easy to use.<br> <br> I am certain that I will be utilizing their services again.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply17 Jun 2015, 14:01
Official
Hello fasmal,

We are humbled by your compliment and will strive to maintain high customer service levels.

The team will be briefed accordingly.

We look forward to serving you in the near future.

Yours Sincerely,
Customer Relations