Pay back the money

Item: Woodford Car Hire
Rating: 1
Author: Jimmy B

In August I booked and paid for vehicle rental for the end of Dec 2022. On 12 September I cancelled my car rental Woodford confirmed the cancellation. To this instant they have not refunded my money as undertaken and they are not replying to my emails.

Helpful (0)

Replies (3)

Woodford Car Hire's replyOfficial

27 Sept 2022, 06:59

Dear Valued client

Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.

I'm sorry to hear you had such a frustrating experience that's not what we like to hear, please email me your reservation number and banking details for an urgent refund to be processed , my sincere apologies , you may email me at ***

Yours Sincerely

Shaylene Hill

Woodford Car Hire

Vision 2022 Team

Woodford Car Hire's reply27 Sept 2022, 06:59

Official

Dear Valued client

Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.

Yours Sincerely

Shaylene Hill

Woodford Car Hire

Vision 2022 Team

Jimmy B's updateReviewer Update

11 Oct 2022, 13:35

Thank you Woodford, the refund was received in full. Problems will occur it is how you solve them. Thank you for solving the problem speedily and ammicably.

Jimmy B's update11 Oct 2022, 13:35

Reviewer Update

Thank you Woodford, the refund was received in full. Problems will occur it is how you solve them. Thank you for solving the problem speedily and ammicably.

Woodford Car Hire's replyOfficial

11 Oct 2022, 13:44

Dear Jimmy

You are most welcomed. We are pleased we were able to assist you and get this resolved.

Thank you for your support .

Have a wonderful day further.

Yours sincerely,

Shaylene Hill
Woodford Car Hire
Vision 2022 Team

Woodford Car Hire's reply11 Oct 2022, 13:44

Official