Pathetic service and Incorrect invoicing from Woodford Car Rental

"Reservation: ***

I would like to express my extreme dissatisfaction with Woodford car rental this past weekend. Upon arrival we were attended to by Olwethu, who firstly could not find our booking. Then we were informed that the Renault Kwid Automatic is not available and that we will be upgraded to a BMW. We paid the R649.21 Reservation fee. We were then instructed to pay a R 5000 deposit instead of the R 4000 as stipulated on the booking confirmation. We proceeded to the parking lot to receive the BMW, the guy at the parking lot then says he has the Renault Kwid available and we will no longer receive the BMW. We then took delivery of the Red Renault Kwid, Reg JG 49 LD-GP. The car had already been re-sprayed on the back bumper, wheel alignment was totally off and struggled to start every morning.I suspect this car was in an accident previously.It was unroadworthy and unsafe to drive, especially in the windy city of Port Elizabeth. On Sunday 8 March, we returned the vehicle. A few minutes after leaving Woodford and checked in for our flight, we receive the final tax invoice which was totally incorrect. We were charged for 3 days car rental when we only booked for 2 as per the booking confirmation. Our daily rate booked was at R 151.57 but we were charged a daily rate of R 248.03. Top up waiver as per booking confirmation was R75, we were charged R95. Deposit paid was R5000 so deposit returned should be R5000, Instead we were only returned R4276.82. Please refer to attached booking confirmation and invoice to compare and see all the discrepancies as mentioned above. We rushed back to Woodford before our flight and were seen by Olwethu and Raees. They assured us that they will pass on this issue to the Manager on Monday morning and we will receive an updated invoice. To date, we have not received any feedback from Woodford Port Elizabeth. Please reconcile my account and refund the correct amount urgently."

Above was the email complaint I sent to Woodford. To date, I've received around 5 amended invoices which are all still incorrect. Pathetic service really.