MM
Muhammad M
1 reviews | Active since Oct 2021
09 Jun 2025, 10:35
Pathetic service (-10)
Absolutely pathetic service received from all the staff at Woodford Springfield and i am still waiting for a call from the Manager Nicael Chetty albeit numerous requests to get him to call me. From the first foot in to the last foot out the worst service i have received at any car rental dealership. The worst part was the vehicle they had ready for me had a clear bubble on the tire and i was the one who picked it up upon inspection not the person who is paid to ensure that the vehicle is all in order before handing over to customers.
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Replies (2)
Woodford Car Hire's replyOfficial
09 Jun 2025, 10:44Dear Muhammad
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply09 Jun 2025, 10:44
Official
Dear Muhammad
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
MM
Muhammad M's updateReviewer Update
09 Jun 2025, 11:00It would help if i could actually see the email address. clearly the fact that you are not ensuring someone calls me immediately to establish what transpired indicates that this isn't serious enough.
MM
Muhammad M's update09 Jun 2025, 11:00
Reviewer Update
It would help if i could actually see the email address. clearly the fact that you are not ensuring someone calls me immediately to establish what transpired indicates that this isn't serious enough.