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GK
Gugu K

1 reviews | Active since Jan 2019

26 Oct 2020, 06:54

Pathetic..... Appalling service ever. Worst in the business!

I had the service ever. Will never use them ever again!!!!

0
Replies (4)
Woodford Car Hire
Woodford Car Hire's reply26 Oct 2020, 07:41
Official
Dear Gugu 

Thank you for your feedback. 

We will be using this as a learning tool to improve in every aspect of our business. 

Thank you for the continuous support you have given to us and being apart of our journey. 

Yours Sincerely 
Samantha 
WoodFord Group 
GK
Gugu K's update26 Oct 2020, 07:47
Reviewer Update
Goes to show exactly what i meant by pathetic... your arrogance make you not even bother to ask what happened so you can rectify! You are such a disappointment!
Woodford Car Hire
Woodford Car Hire's reply26 Oct 2020, 08:03
Official
Dear Gugu 

DD-6646

Thank you so much for taking my call this morning. 

I am glad I have understanding of the issue here and as promised I will follow through and present this to management who will advise on a decision regarding this encounter. 

Rest assured I will get to the bottom of this and I will do everything possible to rectify this and ultimately ensure that all your future endeavors with WoodFord are  efficient and pleasant from start to end. 

Feedback will be provided by the close of business today. 

Thank you for the continuous support you have given to us and being apart of our journey. 

Yours Sincerely 
Samantha 
WoodFord Group  
Woodford Car Hire
Woodford Car Hire's reply26 Oct 2020, 09:05
Official
Dear Gugu 

I called you as soon as I got into the office this morning and you have explained the situation to me to which I have assured you feedback once addressing with management. 

Thank you 

Yours Sincerely 
Samantha 
WoodFord Group