GR
Gert R

1 reviews | Active since Dec 2015

21 Dec 2015, 08:05

Overcharging

I returned the rental vehicle just before 6am on the 22nd of November 2015 and it was checked by their personnel and was told that everything is ok.<br> I received an invoice for R205-32 but was charged over R1200-00.<br> After numerous emails I was told that the extra was for damages to the vehicle, which is a lie.<br> therefore I wont use them or recommend again and want to warn other people to be careful.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply05 Jan 2016, 14:37
Official
Hello Gert the Bear,

Thank you for taking the time to provide feedback.

I assure you that all queries raised are being attended to and i am confident that we will resolve shortly

We assure you of our best attention at all times.

Yours Sincerely,
Customer Relations