PP
Paul P
1 reviews | Active since Mar 2020
30 Mar 2020, 15:44
Overcharged
Terrible. Mistakenly charged R1,076 to my credit card, which they only refunded when I queried what it was for and received a Toyota Corolla instead of a booked Merc C180 or BMW 3 series.
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Replies (1)
Woodford Car Hire's replyOfficial
31 Mar 2020, 10:22 Im really sorry about your experience, I assure you that this is not a norm at Woodford. I will personally escalate your complaint to the highest level so that we may compensate you for this terrible experience.
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Jeanette - Vision 2020 Agent
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Jeanette - Vision 2020 Agent
Woodford Car Hire's reply31 Mar 2020, 10:22
Official
Im really sorry about your experience, I assure you that this is not a norm at Woodford. I will personally escalate your complaint to the highest level so that we may compensate you for this terrible experience.
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Jeanette - Vision 2020 Agent
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Jeanette - Vision 2020 Agent