Overcharge

We rented a car at Cape Town airport on Friday. The car had been booked at a total cost of R921 for the weekend. We were however charged R1,352 on Friday. When we dropped off the car yesterday we asked why and we were told that we were charged for an extra day. Woodford had unilaterally decided on Friday that we would be an hour late on Sunday and hence the additional charge for the day. To their dismay we returned the car an hour early on Sunday and therefore they agreed that we should be refunded. Although the agent did make us wait 20 minutes hoping that we would have to run to catch our plane and therfeore just give up on our request. We told him we were in no hurry and eventually after 20 minutes he conceded on the refund. But then we were told we went over our allotted milegae by 2km's over the weekend and that we would be charged a penalty almost the same as the overcharge.