BC
Bezant C

1 reviews | Active since Apr 2015

28 Jun 2021, 07:35

Overall an exceptional experience!

I have used all the leading car rentals (the green, red, orange, purple...all of them) very often over the last decade and overall have always been satisfied with the service. To the point that it would usually comes down to which one will give me the best price or discount based on flight combos etc. as they can hardly be differentiated by service. Last Friday, I used Woodford Car Hire for the first time, because on comparison of pricing it gave me the best option. However, I must say have been very impressed with the whole experience from the instant booking confirmation I received including via Whatsapp to the effortless and paperless collection of the car at ORT. Upon returning the car on Saturday evening, the process was equally a breeze and within minutes I received by indicative invoice. I believe I now have a new preferred car rental company as it beats all the others not only on price but the service and overall customer experience. Well done Woodford.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply28 Jun 2021, 07:46
Official
Dear Bezant Chongo 

Thank you so much for your positive feedback and for taking the time to post this review.

It's our customers that allow us to constantly improve the way we do business, one of which we're really proud of, We are so glad you're happy with the service received and our staff will be rewarded for achieving good customer care feedback.

We would love to make your experience even more amazing as we will continue to improve and provide the best service ever

Yours Sincerely
The Woodford Customer Care Team
Smangele Mbhele