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Sam N
1 reviews | Active since Feb 2023
14 Feb 2023, 16:54
Overall a good experience
The time it took to get to the agent at the desk was uncomfortably long. That caused the score to drop. The other bad feeling was because I couldn't get them to agree to a 2 hour late return without a full day charge. I took it back within the allowed 1 hour lateness window and had a nice rest in the SAA lounge. The car itself was excellent, last year's model (Merc C 200 with many bells and whistles) and at a good rental compared to the opposition. Overall a happy experience. I'll definitely use them again.
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Woodford Car Hire's replyOfficial
15 Feb 2023, 06:58Dear Sam
Thank you for your feedback, We’re so happy to hear that you were satisfied with our services. We work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs. We hope you’ll continue to use our services in the future and that you’ll recommend us to your friends and family. Thank you again for your feedback. We appreciate your business and hope to serve you again in the future.
Yours sincerely,
Shaylene Hill
Woodford Group
Vision 2023 Team
Woodford Car Hire's reply15 Feb 2023, 06:58
Official
Dear Sam
Thank you for your feedback, We’re so happy to hear that you were satisfied with our services. We work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs. We hope you’ll continue to use our services in the future and that you’ll recommend us to your friends and family. Thank you again for your feedback. We appreciate your business and hope to serve you again in the future.
Yours sincerely,
Shaylene Hill
Woodford Group
Vision 2023 Team