SL
Stephen L
1 reviews | Active since Jul 2019
12 Jun 2026, 10:13
Over charge from Woodford
When I checked in for my car at OR Tambo I was told the extra charge to reduce the excess was R125 per day, but I have been charged R150 per day and trying to get a credit from Woodford is not happening. Mark me down as a disappointed client!
Helpful (0)
Replies (3)0
Replies (3)
Woodford Car Hire's replyOfficial
12 Jun 2026, 13:44Dear Stephen
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team
Woodford Car Hire's reply12 Jun 2026, 13:44
Official
Dear Stephen
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team
SL
Stephen L's updateReviewer Update
13 Jun 2026, 09:23Abigail, kindly advise the email address
SL
Stephen L's update13 Jun 2026, 09:23
Reviewer Update
Abigail, kindly advise the email address
Woodford Car Hire's replyOfficial
15 Jun 2026, 07:58Dear Stephen
You may email us on customercare @ woodford.co.za
Thank you for your support.
Yours Sincerely.
Kayla Marriott
The Woodford Group
Vision 2026 Team
You may email us on customercare @ woodford.co.za
Thank you for your support.
Yours Sincerely.
Kayla Marriott
The Woodford Group
Vision 2026 Team
Woodford Car Hire's reply15 Jun 2026, 07:58
Official
Dear Stephen
You may email us on customercare @ woodford.co.za
Thank you for your support.
Yours Sincerely.
Kayla Marriott
The Woodford Group
Vision 2026 Team
You may email us on customercare @ woodford.co.za
Thank you for your support.
Yours Sincerely.
Kayla Marriott
The Woodford Group
Vision 2026 Team