HJvV
Herman Janse van Vuuren

1 reviews | Active since Jul 2011

23 Jul 2024, 09:31

Only as good as your customer service

They have good competitive prices and deposits but there service once you return the vehicle has enormous room for improvement. Error in billing and absolutely no feedback nor update on a query you raised wrt the billing on their end.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply23 Jul 2024, 09:42
Official
Dear Herman

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

Customer care will be in touch with you shortly

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2024 Team