SM
Suleiman M

1 reviews | Active since Feb 2025

13 Feb 2025, 11:28

******* of *****ing money. No service from them.

The service i received form Woodford Cape Town is not pathetic. My deposit amount of R5000 was ment to be added back to my account on the 23rd of January. To date 1 have not received any amount. My bank tells me to speak to woodford. Woodford tell me to speak to my bank. I have proof from my bank that no amount has been allocated to my available balance on my credit card. Woodford has been holding my m whole amount t, rental amount with the deposit amount to date. Woodford told me that my money would reflect any day after the 23rd of Jan. Tillnow 1 am still waiting. Every time 1 call Woodford I get a different story. I am so sick of Woodford in all aspects, I will be going to hellopeter about Woodford as I am sick of the lies they tell me. waste 45min on a call everyday - since the 23rd of January with them and the bank. Woodford are ******!!they ***** your money with the deposit and don't return the funds. They are thieve as far as I am concerned!! Hellopeter is next.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply13 Feb 2025, 11:42
Official
Dear Suleiman

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group 
Vision 2025 Team