MH
Mohammed H
1 reviews | Active since Feb 2020
30 Mar 2024, 14:47
Not willing to pay back my refund!!!!
What a terrible experience...Today is the 30th of March 2024.. I made the booking and paid on the 6th of March 2024 and my booking was canceled by your staff on the 8th of March 2024 at Cape town international reason behind that i did not possess a credit card. I accepted that and ****d a car from Sani car rental as they accepted my debit card but i still have not received my refund till today after numerous messages from your staff assuring me that refunds take up to 14 days to reflect into my account..If this is not ******* then wat is it????? Why do u guys do not want to pay me back my money?
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Replies (2)MH
Mohammed H's updateReviewer Update
31 Mar 2024, 12:38My booking reference WWGP00208
MH
Mohammed H's update31 Mar 2024, 12:38
Reviewer Update
My booking reference WWGP00208
Woodford Car Hire's replyOfficial
02 Apr 2024, 07:24Dear Mohammed
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply02 Apr 2024, 07:24
Official
Dear Mohammed
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team