SM
Suzan M

1 reviews | Active since Sept 2022

12 Sept 2022, 10:48

Not too bad; credit card issue must change

First time using the company. The credit card issue needs to be addressed. I also have a virtual FNB fusion card (both credit and cheque) and I was informed that I can’t use it because you need physical cards. Things are changing and you need to evolve and make things easier for your clients. Another comment is that I can’t hire an SUV and be reserved a Corolla; you need to confirm the accurate car with the client.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply13 Sept 2022, 14:28
Official
Dear Suzam

Thank you for your valued feedback. I'm sorry that you had such a frustrating experience that's not what we like to read about. Please note that I have forwarded your query to customer care department, our friendly customer care agent will investigate and will contact you during work hours.

Thank you for your support.

Yours Sincerely 
Sindiswa V.
WOODFORD GROUP