TR
Tara R

1 reviews | Active since Apr 2025

04 Apr 2025, 12:14

Not happy

When booking i booked my vehicle with 200KM daily. upon invoice i was charged additional milage as they claimed i booked for 100km per day. I did not have the original booking when taking the vehicle back as i did not foresee this being an issue. I emailed woodford the same day but have still not heard back from them???????

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply04 Apr 2025, 13:55
Official
Dear Tara

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2025 Team