CL
Chegofatso L
1 reviews | Active since Aug 2013
13 Oct 2021, 18:47
Not happy
Not happy that they refused to extend my rental without a reasonable explanation. It was my first time renting with them and I wanted to add two days extension but they refused saying the car needs maintenance, I only drove 1700 kilometers and the car needed maintenance already? Wow! I would rather stick to my regular car rental companies. I’ve never experienced something like this.
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Woodford Car Hire's replyOfficial
14 Oct 2021, 07:15Dear Chegofatso
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Thank you for your support.
Yours Sincerely
Kayla Marriott
Woodford Group
Woodford Car Hire's reply14 Oct 2021, 07:15
Official
Dear Chegofatso
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
Thank you for your support.
Yours Sincerely
Kayla Marriott
Woodford Group