1 reviews | Active since Dec 2025
Not good
My booking for August wasn’t pleasant at all. Upon taking out the rental, I didn’t thoroughly check if everything was okay with the car cause I’ve never experienced any issues before. But upon return, the spare tyre was totally damaged but no one uses the car besides me and I never changed a tyre. Biggest mistake you can make is not thoroughly checking everything yourself before leaving with the car out the rental warehouse, cause you’re liable for everything even if you received the car with missing or damaged parts. So I was charged for something I didn’t actually do, but it’s a lesson to not trust their inspection 100% and do your own when a booking agent shows you the car. Go around with him checking everything , including the spare tyre. Lesson learnt
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
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Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2026 Team