DM
Dieter M
1 reviews | Active since Nov 2021
06 Nov 2023, 15:59
Not correct card, no car, sorry.
Cannot review. Because I did not have the correct credit card (I have a Capitec Debit Card which I use for credit card purchases), I could not succeed with the rental of the car. I had to go to Thrifty to obtain a rental car. I was redirected by a lady from Woodford Car Hire to Thrifty. This is a pity as the vehicle I booked with Woodford Car Hire was a much better one than I got from Thrifty. I went from a Toyota Corolla Cross to a Suzuki Swift; bummer.
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Replies (1)Woodford Car Hire's replyOfficial
06 Nov 2023, 16:14Dear Dieter
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2023 Team
Abigail Mentor
The Woodford Group
Vision 2023 Team
Woodford Car Hire's reply06 Nov 2023, 16:14
Official
Dear Dieter
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2023 Team
Abigail Mentor
The Woodford Group
Vision 2023 Team
