JW
Jim W

1 reviews | Active since Oct 2020

13 Oct 2020, 17:04

NOPE!!! Go elsewhere for your rental car!

Absolutely awful customer service. Although we had a decent experience whilst on holiday with the car and would have happily recommended them, once we were home we were told the third party with whom the car was booked had defaulted on paying Woodford, and we were charged for the car twice. They did nothing to help us get it sorted and wouldn't reply to emails and washed their hands. Avoid if at all possible.

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply14 Oct 2020, 09:17
Official
Dear Jim
 
 Thank you for your feedback. 
 
 We will be using this as a learning tool to improve in every
aspect of our business. 
 
 Thank you for the continuous support you have given to us. 
 
 Please stay safe during these uncertain times we are faced
with. 
 
 Yours Sincerely 
 Jay
 WoodFord Group