RR
Rookesh R

1 reviews | Active since Feb 2020

01 Apr 2020, 08:44

No update on deposit refund

Hired a car on 18 March 2020. Returned car on 22 March 2020. Have made numerous attempts to inquire on my deposit refund, nobody has even rep**** to my whatsapp messages or emails. Not impressed with this service. Future booking will be made with other rental companies.

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply19 Aug 2020, 07:36
Official
Dear Rookesh

Thank you so much for your feedback. 

Rest assured, I will be using your feedback as a learning tool to improve our services in every way possible. Management will surely be notified of these issues and I can confidently assure you that such experiences will not repeat itself. 

Please continue to confide in our services , I will personally ensure that every future endeavor with us will be a pleasant one. 

Thank you so much for your continuous support. 

Please stay safe during this difficult and uncertain time we are faced with. 

Yours Sincerely, 
Samantha 
WoodFord Group