MVdL
Maria Van der Linde
1 reviews | Active since Dec 2013
13 Dec 2022, 14:18
No response to account query
No response to account query. On the final account I recieved from Woodford Car Hire of 24 November 2022, the Total is stated as R2,018.56. When I compare this to all the amounts I paid on my recent hire, it seems that I overpaid an amount of R262.83. I requested an explanation on 30 November 2022 and again on 5 December 2022, but to date I have not received any response whatsoever - just a flat ignore. I am not an accomplished accountant, and there may be a legitimate explanation for the discrepancy, but simply ignoring my query is unacceptable.
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Replies (2)
Woodford Car Hire's replyOfficial
13 Dec 2022, 14:33Dear Maria
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely
Shaylene Hill
Vision 2022 Team
Woodford Car Hire's reply13 Dec 2022, 14:33
Official
Dear Maria
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely
Shaylene Hill
Vision 2022 Team
Woodford Car Hire's replyOfficial
14 Dec 2022, 07:25Dear Frik/Maria (CT-63497)
Thank you for contacting me.
Thank you for contacting me.
Kindly see full breakdown below:
Amounts paid : R250.00 (paid online )+ R1870.26 + R161.13 (Top up total chargers )= R2281.39
Please be advised an invoice was sent via email.
Amounts paid : R250.00 (paid online )+ R1870.26 + R161.13 (Top up total chargers )= R2281.39
Please be advised an invoice was sent via email.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.
Thank you for your support and patience.
Have an awesome day further
Yours Sincerely
Yours Sincerely
Kayla Marriott
Vision 2022 Team
Woodford Car Hire's reply14 Dec 2022, 07:25
Official
Dear Frik/Maria (CT-63497)
Thank you for contacting me.
Thank you for contacting me.
Kindly see full breakdown below:
Amounts paid : R250.00 (paid online )+ R1870.26 + R161.13 (Top up total chargers )= R2281.39
Please be advised an invoice was sent via email.
Amounts paid : R250.00 (paid online )+ R1870.26 + R161.13 (Top up total chargers )= R2281.39
Please be advised an invoice was sent via email.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.
Thank you for your support and patience.
Have an awesome day further
Yours Sincerely
Yours Sincerely
Kayla Marriott
Vision 2022 Team