TL
Tiago L

1 reviews | Active since Jan 2025

13 Jan 2025, 17:52

No refund for cancelation within free cancelation period

I cancelled my reservation within the free cancelation period but never received my refund back. I have been trying contact with the company in several platforms, but got no response so far.

Thank you

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply14 Jan 2025, 08:34
Official
Dear Tiago

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2025 Team