No Refund

I hired a car from King Shaka International Airport on 05th March - 07th March 2024, a deposit was taken as they usually do and 10days later I had not received my refund. I have called every week since then and they always have an excuse and promise to call me back to give me an update but never do. Last week when I called, note - this is a month later, I insist on them emailing me some sort of proof that this has been escalated and all I got was "Kindly be advised your refund has been escalated to our finance department." and that was a day after the call.... Today I emailed for a follow up at 10am and have not received any feedback from Londiwe Thwala.

Woodford Car Hire - your services have been pathetic and I will never recommend you to anyone