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CRAIG H
1 reviews | Active since Jun 2019
06 Feb 2020, 08:06
no email responses.........................
I have mailed Woodford at the Cape Town branch to which I get no response related to the vehicle on receipt not having being completely fuel to FULL....car (Renault KWID) had done only some 68Km's yet required 8 litres of fuel on its return.
Have mailed them sine 25/01/2020...…………..no reply.
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Replies (3)
Woodford Car Hire's replyOfficial
06 Feb 2020, 10:20Thank you for taking the time to review Woodford Car Hire. We'd like to let you know that we've received your message and are currently looking into the matter. Based on feedback, we will communicate with you accordingly. Thank you again for your support and the invaluable input that will guide us in improving our service to you. Sincerely, The Woodford Customer Service Team
Woodford Car Hire's reply06 Feb 2020, 10:20
Official
Thank you for taking the time to review Woodford Car Hire. We'd like to let you know that we've received your message and are currently looking into the matter. Based on feedback, we will communicate with you accordingly. Thank you again for your support and the invaluable input that will guide us in improving our service to you. Sincerely, The Woodford Customer Service Team
Woodford Car Hire's replyOfficial
06 Feb 2020, 14:01Dear Craig
Thank you for your inquiry, Please may we have a rental / Reservation number in order for us to assist you further.
Thank you
The Woodford Customer Service Team
Thank you for your inquiry, Please may we have a rental / Reservation number in order for us to assist you further.
Thank you
The Woodford Customer Service Team
Woodford Car Hire's reply06 Feb 2020, 14:01
Official
Dear Craig
Thank you for your inquiry, Please may we have a rental / Reservation number in order for us to assist you further.
Thank you
The Woodford Customer Service Team
Thank you for your inquiry, Please may we have a rental / Reservation number in order for us to assist you further.
Thank you
The Woodford Customer Service Team
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CRAIG H's updateReviewer Update
07 Feb 2020, 06:28Good day. Concerning is that you say my mail received and this is under investigation. My Mail of 25 January 2020 @ 11H41 refers to my booking at Cape Town Int Airport under *** , such made through "Booking .com / Rental.com"., All the respective attachments too contained in the mail being fuel receipts /booking and reservation documents etc.,,,the mail account to which all was sent as advised by counter staff was ***
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CRAIG H's update07 Feb 2020, 06:28
Reviewer Update
Good day. Concerning is that you say my mail received and this is under investigation. My Mail of 25 January 2020 @ 11H41 refers to my booking at Cape Town Int Airport under *** , such made through "Booking .com / Rental.com"., All the respective attachments too contained in the mail being fuel receipts /booking and reservation documents etc.,,,the mail account to which all was sent as advised by counter staff was ***