No deposit reimbur*****t

Item: Woodford Car Hire
Rating: 1
Author: Lee S

I rented a vehicle on 10 May 2023. I paid a R15 000.00 deposit. The vehicle was returned in perfect order on 11 May 2023 and I was advised in writing that I would receive my deposit within 72 hours. It is now almost 18 June 2023 and I have still not received my deposit

Helpful (0)

Replies (3)

Lee S's updateReviewer Update

19 Jun 2023, 09:02

How am I supposed to send you an email if the email address does not show? Your email below is very unhelpful. You could find my details on your system and contact me.

“Dear Lee

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***********”

Lee S's update19 Jun 2023, 09:02

Reviewer Update

How am I supposed to send you an email if the email address does not show? Your email below is very unhelpful. You could find my details on your system and contact me.

“Dear Lee

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***********”

Woodford Car Hire's replyOfficial

19 Jun 2023, 09:11

Dear Lee

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely

Nomathemba Mhlongo

Vision 2023 Team

Woodford Group

Woodford Car Hire's reply19 Jun 2023, 09:11

Official

Dear Lee

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely

Nomathemba Mhlongo

Vision 2023 Team

Woodford Group

Woodford Car Hire's replyOfficial

19 Jun 2023, 12:56

Dear Lee

Thank you for your valued feedback.

My sincere apologies , you may email *** for further assistance.

Thank you for your support and patience.

Yours sincerely ,
Shaylene Hill
The Woodford Group
Vision 2023 Team

Woodford Car Hire's reply19 Jun 2023, 12:56

Official