RD
Reinold D

1 reviews | Active since Apr 2020

15 Apr 2020, 12:19

NO DEPOSIT REFUND!!!

Returned the rental car on the 25 March 2020. I was promised that my deposit will be refunded within 48 hours. I m still waiting for my refund (15 April 2020)

0
Replies (1)
Woodford Car Hire
Woodford Car Hire's reply19 Aug 2020, 07:24
Official
 Dear Reinold

Thank you so much for your feedback. 

Rest assured, I will be using your feedback as a learning tool to improve our services in every way possible. Management will surely be notified of these issues and I can confidently assure you that such experiences will not repeat itself. 

Please continue to confide in our services , I will personally ensure that every future endeavor with us will be a pleasant one. 

Thank you so much for your continuous support. 

Please stay safe during this difficult and uncertain time we are faced with. 

Yours Sincerely, 
Samantha 
WoodFord Group