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PORTIA M
1 reviews | Active since Mar 2015
23 Oct 2025, 05:37
No Deposit Refund- Do not use this company
I hired a vehicle for 6days and returned it 16days ago and to date, I still have not received my holding deposit. This is the second time this year this is happening to me.
When I call the Bryanston branch, I am told it takes 7 to days for a refund. ITS BEEN 16DAYS.
Other car hire companies hold your credit card and you still are able to access the funds as soon as you rerun the vehicle. Why is this company so different.
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Replies (2)
Woodford Car Hire's replyOfficial
23 Oct 2025, 07:40Dear Portia
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Woodford Car Hire's reply23 Oct 2025, 07:40
Official
Dear Portia
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2025 Team
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PORTIA M's updateReviewer Update
23 Oct 2025, 11:48No one has rep**** to my emails. I get an automated message with no resolution.
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PORTIA M's update23 Oct 2025, 11:48
Reviewer Update
No one has rep**** to my emails. I get an automated message with no resolution.