JN
Johann N
1 reviews | Active since Jan 2025
02 Jan 2025, 09:19
No Deposit back after 2 years!!!
We hired a vehicle in August 2023 in Cape Town, and since we delivered the vehicle on the correct date for delivery, we have not yet received our deposit back.
After 2 and a half years, phone calls and many unanswered emails, I find it ridiculous how this company is operating.
If you have any decency, contact us and pay us back our money!! Amount R 3956.64 *** or ***
If not done so in the next 2 weeks, we will take the matter further.
Ref # CT-89203
Will definitely advise other clients to think before using Woodford.
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Woodford Car Hire's replyOfficial
02 Jan 2025, 09:26Dear Johann N
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Magdalene Cornelius
The Woodford Group
Vision 2024 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Magdalene Cornelius
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply02 Jan 2025, 09:26
Official
Dear Johann N
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Magdalene Cornelius
The Woodford Group
Vision 2024 Team
Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner.
We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you to resolve this matter in the fastest possible time.
To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Magdalene Cornelius
The Woodford Group
Vision 2024 Team