KS
Kholiswa S

1 reviews | Active since Dec 2025

03 Dec 2025, 21:23

Nightmare🙄

I’m extremely disappointed,Iv been waiting for my deposit refund for over 3months now,sent back their car on the 9th/09/2025,when u call them they keep saying it will reflect they paid and when I ask for proof of payment since I’v been waiting they send a screenshot with no reference something u can send to anyone as ?proof and been sending emails including calls,this level of service is unacceptable.till today nothing has been resolved,I would never recommend this company

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Replies (1)
Woodford Car Hire
Woodford Car Hire's reply04 Dec 2025, 08:12
Official
Dear Kholiswa

Thank you for your feedback and for taking the time to post this review. Your feedback and your journey is important to us, your trusted mobility partner. 

We apologize for the challenges you have faced and would like to assure you of our very best attention at all times as we collaborate with you  to resolve this matter in the fastest possible time. 

To process any complaints and offer the best possible resolution, please direct all concerns to the below email address. Our trusted team will review the mail and reach out to you soonest. 

You may email us on *** 

Thank you for your support.

Yours Sincerely.

Abigail Mentor
The Woodford Group
Vision 2025 Team