Never using it again

I have been using your vehicles since August 2023 the journey began so well only to be messed up by yesterday's encounter where after having called and spoken to your consultants and the rental fee for the extension being debited from my account only to see 2 guys with flash lights where i stay when i checked with them they said they are from car track they have been sent to repo the vehicle. I will not mention my deposit which i still dont know where it is up until now since you don't respond to email queries. It was nice using your services