JS
Jessica S
1 reviews | Active since Apr 2019
09 Jan 2024, 13:26
Never use WoodFord Car Hire!!
Absolutely disgusting experience with this company. Please don’t waste your time hiring a car from them. Upon receiving our rental car we noted a chip in the windscreen, the woman who did the inspection noted it down and advised us to take images of it, which we did, when returning the car we ensured them that the chip was there when we collected it and showed them the pictures that their staff member advised we take. They are now trying to charge us R5k for a new windscreen and every time we call head office to sort this issue out our call is just dropped.
I’m horrified at the rude staff.
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Replies (1)Woodford Car Hire's replyOfficial
09 Jan 2024, 14:00Dear Jessica
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
Woodford Car Hire's reply09 Jan 2024, 14:00
Official
Dear Jessica
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2024 Team
Abigail Mentor
The Woodford Group
Vision 2024 Team
