SN
Sphelele N
1 reviews | Active since Feb 2015
21 Jun 2021, 14:53
My withheld Deposit
Terrible experience from Woodford Durban Springfield regarding the release of funds on my credit card. Hiring was smooth now it 8 days without receiving my deposit back, when I called this morning they said they will send a request to my bank, I called again to do the follow up they saying the same thing now they not picking up. I just contacted my banks they said they haven't received anything from Woodford and I can't get my money without them requesting a release. *Annoyed*
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Woodford Car Hire's replyOfficial
22 Jun 2021, 14:24Dear Valued Customer
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear, if you ever need assistance at any time, you can consult my customer care team on ***
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.
Thank you for your continued support
Yours Sincerely The Woodford Customer Care Team Kayla Marriott
Woodford Car Hire's reply22 Jun 2021, 14:24
Official
Dear Valued Customer
Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.
I'm sorry to hear you had such a frustrating experience that's not what we like to hear, if you ever need assistance at any time, you can consult my customer care team on ***
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.
Thank you for your continued support
Yours Sincerely The Woodford Customer Care Team Kayla Marriott