RA
Ricardo A

1 reviews | Active since Feb 2023

09 Feb 2023, 09:26

Mr.R.Atkins

Thank you, the car, I rented was very economical fuel wise and I was upgraded but the wait for the car was almost 1,5 hours! Also, to wait for my refund is very long, one pays via online money goes through immediately but for the refund one has to wait forever that part I don't like Other than that happy with the vehicle.

0
Replies (2)
Woodford Car Hire
Woodford Car Hire's reply09 Feb 2023, 10:27
Official
Dear Ricardo

Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.

We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.

You may email us on ***

Thank you for your support.

Yours Sincerely

Kayla Marriott

Vision 2023 Team

Woodford Group
Woodford Car Hire
Woodford Car Hire's reply09 Feb 2023, 10:31
Official
Dear Ricardo

Thank you for contacting me.

With regards to your refund, kindly be advised your refund has been escalated to our finance department hence please allow some time. 

My apologies for the delay and any inconvenience caused. 

Thank you for your support. 

Have a great day further 

Yours Sincerely

Kayla Marriott

Vision 2023 Team

Woodford Group