AK
Abdul K
1 reviews | Active since Mar 2013
20 Apr 2020, 15:04
Money taken from account with no explanation
Woodford have deducted an amount of R3 392 from my account with out any explanantion. I have tried multiple time to call their various numbers to no avail.
Please can someone from Woodford call me to arrange refund or provide an explanation. Abdul
Helpful (0)
Replies (1)0
Replies (1)AK
Im really sorry about your experience, I assure you that this is not a norm at Woodford. I will personally escalate your complaint to the highest level so that we may compensate you for this terrible experience.
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Jeanette - Vision 2020 Agent
Abdul K's updateReviewer Update
07 Jul 2020, 09:14HI Jeannette...in response to your reply below please advise who i can speak to? I posted my complaint aalmost 5 months ago...
Woodford Car Hire's reply:
Im really sorry about your experience, I assure you that this is not a norm at Woodford. I will personally escalate your complaint to the highest level so that we may compensate you for this terrible experience.
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Jeanette - Vision 2020 Agent
AK
Abdul K's update07 Jul 2020, 09:14
Reviewer Update
HI Jeannette...in response to your reply below please advise who i can speak to? I posted my complaint aalmost 5 months ago...
Woodford Car Hire's reply:
Im really sorry about your experience, I assure you that this is not a norm at Woodford. I will personally escalate your complaint to the highest level so that we may compensate you for this terrible experience.
Please allow us an opportunity to grow by learning from our mistakes, I assure you that the positive will outweigh the negative, we truly appreciate and need your support.
Yours Sincerely,
Jeanette - Vision 2020 Agent