MM
MT M
1 reviews | Active since Oct 2023
31 Oct 2023, 12:44
Mixed feelings
A bit of mixed feeling really about Woodford car hire. I have used them a few years ago and thought they were great. This time around I went to the city branch because of the offer they advertised on their website. The 10% discount for booking at the city branch does not apply for long term bookings. A bit of fine print there, can’t book for 3 months, you have to renew every 28 days? And won’t honor the previous booking prices as their prices change with the season. Friendly staff though, cars are clean. Didn’t clean the car though on renewal of the booking.
Overall I guess it’s all business and protocol.
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Replies (1)Woodford Car Hire's replyOfficial
31 Oct 2023, 15:48Dear MT MT
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2023 Team
Abigail Mentor
The Woodford Group
Vision 2023 Team
Woodford Car Hire's reply31 Oct 2023, 15:48
Official
Dear MT MT
Thank you so much for your feedback and for taking the time to post this review. We truly appreciate your valuable feedback.
We are so sorry you are experiencing this much frustration. We would like to work extremely hard to gain your trust back.
You may email us on ***
Thank you for your support.
Yours Sincerely.
Abigail Mentor
The Woodford Group
Vision 2023 Team
Abigail Mentor
The Woodford Group
Vision 2023 Team
